Order Adjustment & Address Verification Policy
At Madevast, we strive to process and ship your orders as quickly as possible. To ensure your items reach you accurately, we offer a
4-hour window immediately after placing an order to request any adjustments or cancellations.
Cancellation or Modification Within 4 Hours
If you need to cancel your order or modify details such as item size, color, or shipping address, please contact us within the first 4 hours of purchase via:
- Submitting a request through our “Contact Us” page.
- Directly emailing our support team at: support@madevast.com
- Calling our customer service line at: +1 (805) 893-7155
Important Notice
Once the 4-hour window has passed, your order enters our automated fulfillment process. At this stage, we are unable to make further changes or cancellations. If your order has already been shipped, please refer to our Return Policy after you receive the package.
Address Accuracy
Accurate shipping information is vital for timely delivery. Please double-check your street name, house number, city, and ZIP code before finalizing your purchase. Madevast is not responsible for failed deliveries or lost packages due to incorrect or incomplete address information provided at checkout.
Contact Information
If you have questions regarding your order status or need immediate assistance, please reach out to our official support channels:
Company: Madevast
Address: 411 E Canon Perdido St, Suite 21, Santa Barbara, CA 93101, United States
Phone: +1 (805) 893-7155
Email: support@madevast.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Thank you for choosing Madevast. We value your business and are committed to providing a secure and efficient shopping experience.